In the competitive world of sales and marketing, customer service is the cornerstone of all business. Even if your product is top of the line or your marketing tactic is flawless, providing outstanding customer service from the moment the order is placed to the golden moment it arrives in your customer’s hands makes or breaks future sales. First time consumers are great for starting a business, but repeat customers build the business and keep it strong.
The best way to ensure the people who are buying your products are happy is to focus on the fulfillment portion of the encounter. You want to make sure that your orders are in the best hands possible. Using Ion Fulfillment’s services that include ecommerce integration and dropshipping, which focus on proper order fulfillment via warehousing, packing, and shipping processes, save you time and money and put your mind at ease knowing your customer is satisfied.
It all starts with the order. Here’s where you have to determine how much you want to be involved in the ordering process and whether or not you want to keep a large warehouse with a full inventory on-hand in order to fulfill every order on time and completely. There is an alternative to all of this. When working with Ion Fulfillment, you have the opportunity to explore the option of being integrated with your BPO fulfillment partner Ion Fulfillment. Upon signing up with Ion Fulfillment, you will be shown software that effectively integrates with Ion Fulfillment’s personal inventory for your products. You can use your online presence or website alone to market, sell, and distribute your product without having to worry about actually handling the product or dealing with the ordering and customer service portion of the encounter.
In other words, Ion Fulfillment does everything from the point of sale, including:
- Receiving and completing the customer’s order
- Warehousing your specific inventory and maintaining product levels
- Picking and packing the order to your customer’s satisfaction
- Shipping and tracking the order and handling all returns
This leaves you free to focus on building your business while Ion Fulfillment keeps your business growing with exceptional customer service.
Another great way to save money by avoiding warehousing and handling costs while ensuring that your customer is taken care of is dropshipping. This advantage allows your customer to order through your website, after which you are able to review the order yourself and then contact Ion Fulfillment to complete the order. You handle the first part of the ordering process and then hand it over to the experts.
There are great advantages to using dropshipping. You can receive your customer’s order and forward it on to Ion Fulfillment from anywhere via your smartphone or another device. This also enables you to fulfill several orders at a time while Ion Fulfillment does all of the hands-on work. You can focus on your business and profit margin without having to worry about the follow through.
Ion Fulfillment still houses and inventories all of your products and then inspects them prior to packaging to ensure quality and complete customer satisfaction. Additionally, by using Ion Fulfillment to package your customer’s order professionally, your company is always represented in the best light possible.
Whatever options you choose, once the order has been placed, leave it to the professionals to skillfully complete the fulfillment status of the order from Ion Fulfillment’s extensive warehouse. This state-of-the-art building has the ability to house all of your supplement products and is climate and security controlled. Whether you are shipping domestically or internationally, Ion Fulfillment can handle your orders. Additionally, they will ship business to business or business to customer.
Because Ion Fulfillment is able to house so much product, your customer can receive his order in the shortest amount of turn-around time. This keeps him happy and coming back, knowing he can depend on you and your products.
There are many ways that Ion Fulfillment can assist you in completing your fulfillment status. Anything you need, whether its help with the entire fulfillment process by using the ecommerce fulfillment integration service, a portion of services including dropshipping, or any one part, Ion Fulfillment can work with your business to keep your customers and you satisfied. With decades of experience working with small and large businesses, your products and your customers are in very capable and successful hands with Ion Fulfillment.